Roche Bros. Supermarkets

Moida Sina

Inclusive Culture Champion

Building a Culture of Continuous Learning

In order to help employees grow and succeed, the organization needs to use the language of growth, learning, success, passion and interests from the hiring process until tenure and retirement. The expectation that learning and growth are our culture and part of an employee’s daily responsibility always encourages inspiration, curiosity and makes change easier.

In addition, having coaches that lead and facilitate these conversations and ideas is crucial in employee and organizational success.

The Next Evolution of Learning and Development

With technology front and center and many software companies offering AI agents and training information and materials at your fingertips, I always reflect on the role and future of the human LD/OD professional. I think that the organizational development needs will increase, but pivot to a more strategic role.

“People and culture are often used in titles, departments, mission statements and many more initiatives across organizations. The key to having a strong culture is trust.”

With the abundance of information available, the need to curate it, break it down and personalize to align with company culture is exponentially increasing. Assuming the acceleration of new technologies, OD/LD need to upskill their skills and especially the ability to manage and facilitate change.

Building Culture through Trust

People and culture are often used in titles, departments, mission statements and many more initiatives across organizations. The key to having a strong culture is trust.

Do I trust the ability of my employee, team and workforce to not only perform their current job requirements but also think about the future and success of the organization? That trust creates ownership of their task, project, department and entire units.

Learning as Part of the Job

Learning and training should be viewed as daily responsibilities rather than occasional events. When I think about the dilemma of limited time, I always recall Stephen Covey’s, Sharpen the Saw parable.

In this management story, a lumberjack is furiously sawing a tree, sweating and exhausted. A passerby suggests he take a quick break to sharpen his dull saw. The lumberjack snaps back: I can't, I'm too busy sawing.

I use this story as a workplace joke to describe that when companies or employees are so busy doing the work that they refuse to take the time to pause, train their staff, it takes twice as long to complete simple tasks.

Leading with Vision and Humility

Always think big picture, visualize the best possible outcome and strive to get as close to that vision as possible. 

Staying humble and actively listening are key skills to help employees and organizations grow and succeed. Lead by example by always being an avid learning, it’s contagious!